Workato Launches Otto for Everyone, AI Superagents That Run Whole Projects Start to Finish

Free to get started, Otto works 24/7 in Slack, on the web, and over SMS — taking action across Gmail, Salesforce, GitLab, and more than 1,400 business applications.

Workato®, the leading Control and Execution Platform for Enterprise AI, today announced that Otto by Workato is available to individuals and teams in Slack, on the web, and via SMS. Free to get started with a 30-day trial, this self-serve launch follows Workato’s May 2026 announcement of Otto for enterprise employees.

Otto is the multiplayer AI superagent that takes on whole projects rather than single tasks — working autonomously toward a goal, learning how a team operates, and collaborating with other Ottos to take work off the team’s plate.

Most AI tools stop at an answer. They look something up, draft a document, or write a snippet of code, then wait for the next instruction. They do not carry work to completion, they do not get smarter about how a specific team operates, and they cannot hand work to another agent or teammate. Otto is built to close that gap: it plans the work, executes it across the applications where the work occurs, and reports back with a finished result. In practice, that means Otto can run a marketing campaign from brief to assets with input from stakeholders, track a company’s largest deals and flag what changed overnight, or act as a chief of staff that delivers a two-minute audio brief on the day’s top issues.

Powered by Claude

Otto runs on Workato’s AI control and execution platform and is powered by Claude, Anthropic’s frontier model, through the Claude Agent SDK. Claude handles Otto’s core reasoning and the decisions it makes as an agent. Image, audio, and video generation are handled by other frontier models.

“Otto shows what the Claude Agent SDK is built for: agents that plan work, take action across the tools people already use, and see a project through to the end. We’re glad to see Workato bringing that to teams of every size,” said Travis Bryant, Anthropic.

What customers are seeing

“GitLab is pushing the AI frontier in how teams and AI agents collaborate,” said Manu Narayan, Chief Information Officer at GitLab. “GitLab Duo Agent Platform and Workato’s Otto superagent give teams more ways to get work done. Otto’s native GitLab plugin means GitLab Duo agents and Otto can act directly inside GitLab workflows together from day one.”

“We are an AI-native cybersecurity startup and only adopt the best, most capable tools, and Otto fits the bill perfectly,” said Rene Brandel, CEO of Casco. “Otto is like Claude Code for all of our go-to-market functions. Otto takes on projects, keeps us posted on prospects and deals, and keeps the team in sync. We are growing faster than ever and Otto is like having more teammates to help grow our company.”

What partners are building

“Context is fundamental to how businesses operate and it lives within files, spreadsheets, PDFs, and more,” said Aaron Levie, co-founder and CEO at Box. “We built Box AI to securely unlock the gold mine of data sitting within an enterprise, and now customers can integrate with Otto to autonomously complete tasks across their technology stack.”

How Otto is different than a traditional AI assistant

• Otto is autonomous. It finishes complex, multi-step projects without back-and-forth prompting — responding to emails, managing a calendar and preparing content as a single piece of work, then delivering the result to the people who need it.
• Otto is multiplayer. Every user gets their own Otto, and Ottos work with each other. One person’s Otto can gather feedback, chase a missing detail or keep stakeholders in sync, so coordination happens without adding meetings.
• Otto executes. Otto plugs into more than 20 of the most widely used work apps today including Gmail, Google Calendar, Google Drive, Outlook, GitLab, GitHub, and Shopify. Otto also has full access to Workato's ecosystem of more than 1,400 connectors and can work with any remote MCP server.

The benefits of Otto for your organization:

• Otto acts inside your applications, so there are fewer handoffs between systems. It can update a Salesforce opportunity, securely retrieve and analyze enterprise content in Box, comment on a Linear ticket, or refresh a status document in Google Docs on a user’s behalf. Workato’s Verified User Access technology governs that access, so Otto never holds permissions it has not been granted. Otto also reaches Workato's more than 1,400 connectors and any remote MCP server — the same execution layer Workato runs for over half the Fortune 500.
• Otto remembers, so it gets more useful the longer you work with it. Otto builds a self-evolving memory for each person and for the whole organization: where key data lives, how work gets carried out, who to pull in for which task. Memories stay tied to the context they were learned in, so private threads stay private — while key insights can be promoted across the team.
• Otto works with other Ottos, so the whole team benefits. Each user in a shared workspace gets their own Otto, and Ottos coordinate through Otto-to-Otto collaboration, a multi-agent technology from Workato. Send Otto to collect feedback or chase down the detail blocking a project, and it keeps people aligned the way a diligent teammate would.
• Otto works from a text message, for teams on the go. Away from a laptop, a user can text Otto for a two-minute audio brief on the day ahead, or ask Otto to check in with another team for a project status update. A simple text puts Otto to work.

“Most AI agents are searching the web and generating pages of text or code,” said Adam Seligman, Chief Technology Officer at Workato. “But Otto carries things all the way to the finish line. It sets out on a goal, works with other agents and team members, revises and learns, and delivers results to stakeholders. We are excited to see users already putting Otto to work in so many different and innovative ways that are transforming how they get work done.”

Availability

Individuals and teams can start using Otto free today at getotto.ai. Enterprise teams can connect to Workato at otto.workato.com.

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian and Lucid Motors — Workato turns the more than 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

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Source: Workato

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OTTO FREQUENTLY ASKED QUESTIONS

What is Otto by Workato?
Otto is an autonomous AI superagent from Workato that completes multi-step projects on behalf of a person or team. Unlike an AI assistant that answers a question and stops, Otto works toward a goal, takes action inside business applications, collaborates with teammates and other Ottos, and delivers a finished result.

How much does Otto cost, and how do I start?
Otto is free to get started with a 30-day trial and offers flexible pricing for individuals and teams. Users can start with a free 30-day trial that comes with 500 credits, and can choose to upgrade to Pro for personal use, which includes 1,000 credits, or choose a Team plan with multiple seats and shared credits for collaborative work. Additional credits can be purchased as needed, and customers can set monthly spending limits, and upgrade, downgrade, or cancel plans at any time.

Individuals and teams can sign up at getotto.ai. Enterprise teams can connect to Workato at otto.workato.com.

Where can I use Otto?
Otto is available in Slack, on the web and via SMS. Otto can join public and private Slack channels, work in email and applications, and respond to a plain text message.

What can Otto do?
Otto handles complete projects rather than isolated tasks. Examples include running a marketing campaign with stakeholder input, tracking a company's largest deals and reporting changes, updating a Salesforce opportunity, commenting on a Linear ticket, maintaining a status document in Google Docs, and acting as a chief of staff with a daily audio brief.

How is Otto different from other AI agents?
Three ways. Otto is autonomous — it finishes work end to end without constant prompting. Otto is multiplayer — each user gets their own Otto, and Ottos coordinate with each other through Otto-to-Otto communication. And Otto executes — it acts inside real business systems through Workato's Enterprise MCP layer rather than only generating text.

What is Otto-to-Otto collaboration?
Otto-to-Otto collaboration is Workato's multi-agent technology that lets each team member's Otto communicate with the others. One Otto can request feedback, retrieve a missing detail or keep stakeholders updated, so projects move forward without a human relaying messages.

Which applications does Otto connect to?
Otto plugs directly into more than 20 widely used work applications, including Gmail, Google Calendar, Google Drive, Outlook, GitLab, Box, GitHub and Shopify. Otto also has full access to Workato's ecosystem of more than 1,400 connectors and can work with any remote MCP server.

How does Workato keep Otto secure and governed?
Otto runs on Workato's control and execution platform. It acts on a user's behalf only through a permission escalation process powered by Workato's Verified User Access technology, is governed by a separate safety model the agent cannot see or influence, and logs every action for audit. Memories stay tied to the context they were learned in, so private threads remain private.

Does Otto need my laptop to be on?
No. Every Otto runs 24/7 in the cloud with a full computer of its own, so work continues whether or not a laptop is open — or whether the user has one at all.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260826805468/en/